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Wednesday, September 08, 2010 
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User Centric

 

Company Information

 

User Centric

 
   
     

Overview

  User Centric is a global consulting firm that focuses on improving the user experience. Our services include user research, user interface design, information architecture, usability testing, user interface evaluations, eye tracking, and online surveys.

User Centric is a partner of the UXalliance. The UXalliance is the international network for user experience. Founded in 2005 by the leading usability companies in Europe, South America, North America, and Asia , they are ideally placed to lead international user experience research. The UXalliance has over 220 professionals worldwide, manages over 40 testing facilities and has experience across a broad range of technologies and sectors.

 
   

Services Offered

  • User Experience
  • Eye Tracking
  • Design Consulting
  • Usability Testing
 
   

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Featured Content from User Centric
  • Web 2.0 Needs to Include the User Experience Perspective

    The user experience perspective is sometimes overlooked because design guidelines originate from a business strategy perspective. Without guidance from the user experience perspective, developers and users are creating ad hoc design and interaction standards on their own, often without regard for usability. By combining advice from business strategists and technologists with the user experience perspective, Web 2.0 implementations will have a better chance at success. This white paper identifies fruitful opportunities for further research and analysis that would benefit user-minded businesses.

  • Designing for Contact Centers

    This white paper will help readers to:
    • Determine what makes designing for contact centers different from a more typical user-centered design process (e.g.for Websites or applications).
    • Understand howto approach the design of contact center systems on their own, based on tactics shared,and lessons learned.
    • Explore unique design considerations for the contact center environment.
    • Identify the ramifications of design changes within this particular domain including the likelihood of parallel changes in cultural processes.


  • Webcast: The Eyes Have It: How Eye Tracking Can Maximize the Value of Your Message

    Learn how to define advertising prime real estate, versus swampland, on web pages. Brand advertisers need to know not just clik through but how many people are "looking" at ads. Eyetracking provides this metric, allowing buy side, sell side and creative departments to make better decisions.

 

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