Company Information

Endeca

Overview

Services Offered

• Enterprise Search
• Information Access
• Business Intelligence
• Website Search

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• Case Study: Delivering a Consistent and Intuitive Online Catalog
  
  Brady Corporation provides identification solutions for 500,000 customers in more than 27 countries worldwide. As Brady’s online catalog grew in importance, it became apparent that their current systems couldn’t effectively manage and share their product information with customers. To improve the customer experience, Brady deployed the Endeca Information Access Platform and the FullTilt Perfect Product Suite. The result was an online catalog that rivals the personal service delivered by Brady’s best sales representatives.
  
  
• Supporting Information Access Challenges in Financial Services
  
  Business users faced with frequent, economically important decisions tend to have variable information needs. Changing environmental factors and large user communities drive areas in which predictive delivery mechanisms, such as pre-aggregation or static reporting, do not satisfy the range of questions in play. The result is that these users have little ability to identify the information assets available to support their decisions, limited access to those assets across systems and silos, and few means to explore the data in an unrestricted fashion that allows discovery and goal completion.
  
  
• Endeca Information Access Platform
  
  In modern organizations, employees can’t get good answers to basic questions — not for lack of available information, but for lack of effective access to it. This defies the CIO’s enterprise applications, as well as traditional tools like business intelligence (BI) and enterprise search. Answering seemingly simple questions requires exploration through unified, understandable data and content. In the absence of this kind of information access, organizations waste hundreds of millions of dollars every year as employees make decisions based on guesswork and compromise. Solving this problem is difficult, yet ever more important.
  
  
• Case Study: Creating Business Development Solutions Using Endeca's IAP
  
  LexisNexis saw that its legal customers were struggling with the time consuming, yet important task of obtaining data and gathering strategic competitive intelligence from large amounts of fragmented information on companies, law firms, industries, and lawyers. It sought to provide a service to its customers that would allow them to do more sophisticated market analysis to support their business development needs fully.
  
  
• Product Data Information Access and Retrieval: The Missing Component of Manufacturers’ PLM Strategy
  
  With access to this information through an easy-to-use interface and an intuitive, productive approach to navigating information, manufacturers’ employees can make better decisions faster throughout the product lifecycle. Engineers can increasingly reuse proven parts, decreasing development time and costs while improving quality. Procurement staff can cut inventory, direct materials spend, and supply costs dramatically. Field support personnel can deliver faster service cost-effectively, reducing support costs while increasing customer satisfaction. And because Endeca technology is easy and cost-effective to use, deploy, and maintain, information seekers readily adopt the software — propagating its benefits — and companies lower their total cost of ownership.
  
  
• Information Access Solutions for Media and Publishing
  
  For companies in the business of providing information online — which have to compete with the free Web — successful information access is paramount. Poor search has a serious negative business impact on customer retention and acquisition and, consequently, revenues. Information access failures can affect short-term and long-term profitability. What can companies do about this problem, and why should they do it, considering their already significant IT investments? Here’s a closer look at how these search failures negatively affect the business, why they occur, and what new solution can improve search success to help differentiate a site and provide competitive advantage.
  
  
• Case studies on Endeca for Online Retail
  
  Endeca for Online Retail is the most trusted way to improve online sales through search, browse, and merchandising. Today, more of Internet Retailer’s Top 100 use Endeca than the next five most popular vendors combined. From IBM and 1-800-Flowers to Patagonia and Barnes & Noble, Endeca is helping leaders across businesses of all types. What’s behind the overwhelming confidence retailers put in Endeca for Online Retail? Most first saw how Endeca’s Guided Navigation® experience helps more customers find what they’re looking for.
  
  
• PLM's Missing Link: The Product Data Navigator
  
  When businesses can find and understand all of their parts information, they can gain tens or hundreds of millions of dollars in savings through supply-chain efficiencies, increased design and part reuse, and effective strategic sourcing.
  
  
• Making Privacy Compliance Simpler and More Effective
  
  As publisher of Data Protection Law & Policy, Cecile Park Publishing was frequently asked if there existed anywhere, a single, comprehensive resource for finding all the relevant compliance information. There was not, so Cecile Park Publishing decided to create one and with the help of Endeca for Online Media solution developed Dataguidance.com.
  
  
• Opening Up a New World of Content to Travelers
  
  Award-winning travel publisher Lonely Planet had no shortage of content on its Web site, Lonelyplanet.com, but users found it difficult to navigate. Without clear visibility into the content, visitors weren’t finding what they were looking for or discovering new information. To increase revenue, decrease costs, and build loyalty, Lonely Planet choose Endeca® for Online Media. After implementing Endeca for Online Media within Lonelyplanet.com, the results were immediate: searches increased 26% and page views 15%. Much of the improvement was driven by visits to the site’s Thorn Tree Forum, proving that giving users community content — and visibility into that content — really drives loyalty.
  
  
• Mastering Web Merchandising
  
  When Dabs’ eCommerce team set about to redesign its popular online storefront, the IT and technology retailer faced a number of challenges. Like most online retail operations, browser-to-buyer conversion rates and revenue represented the definitive measures of success. But unlike buyers of other popular online products, such as books, DVDs, music and apparel, Dabs’ typical customer required significantly more product information as part of the buying process. And different customers prioritized desirable product criteria in different ways. Making matters worse, Dabs’ highly technical product catalog — and its online representation — would have to evolve as fast as technology innovation itself.