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Digital Fuel
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Overview |
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Digital Fuel is the leading provider of customer-facing Business Service Management (BSM) software solutions for IT, Telecommunications, HR, F&A, and other service management applications. Founded in 2000, Digital Fuel has the largest BSM deployments in the world for SLA management, service catalog, and service financial management, with thousands of concurrent users, business services, SLAs, KPIs, metrics, cost formulas, and pricing rules. The company’s ServiceFlow software manages billions in IT and other business services at companies and governments around the world such as British Telecom, Capgemini, CSC, Cummins, Dell, General Electric, IBM, Nestle, O2, Procter & Gamble, Siemens, and many others.
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Services Offered |
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Business Service Management
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SLA Management
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Service Catalog
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ITIL v3
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Request More Information from This Company |
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Featured Content from Digital Fuel
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- Webcast: Cutting Costs While Maintaining an Agile Environment
This webcast explores how top enterprise companies manage IT costs without sacrificing service to the business.
- Optimize Service Spend with IT Cost Management
Reduce IT Service Spend By 15% or more by automating IT Cost Management processes. In today's uncertain economic times, the operations of IT must be run more like a business to ensure the end customer receives the best value for their IT spend. With a IT service cost management solution you will be able to know what services really cost, charge for services according to what it really costs to deliver them, help business leaders manage their spend and IT investments to deliver the highest business value and ROI. Download this new white paper to learn how an IT service cost management solution can help lower IT costs and run your IT service organization like a business.
- Nationwide Mutual Case Study: IT Operations Financial Management Helps The Business Control Its Service Consumption
Download this Forrester Research case study on how Nationwide has implemented an IT Cost Visibility solution that drives IT cost reductions and better business decisions. The report describes how Nationwide addresses key issues facing CIOs and CFOs at every large company:Reducing unnecessary or underutilized IT spend; Continually reducing the unit costs of services; Automating cost allocation and chargeback to business units; and Streamlining the IT budgeting process.
- EMA Research Report - Catalog, SLM and Finance
In July 2008 EMA surveyed 150 IT practitioners directly involved with the implementation of a service catalog system to learn as much as possible about successful deployments and the current state of service catalog and SLM adoption and implementation.
Download EMA's white paper to: Learn common pitfalls associated with deploying a service catalog; Evaluate buy vs. build, Purpose-built vs. Add-on Service Catalog solution; Gain practical considerations for enabling IT and the business with SLM, chargeback, and more; and Understand how Digital Fuel's offerings address several fundamental issues discovered in the research.
- Webcast: Keynote Panel: IT Planning & Financial Management
Learn how four individuals from Lincoln Financial, TravelClick, Navteq and Digital Fuel became IT financial planning experts and leaders in their organizations.
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