Business Process Management

Featured Webcasts

• Leading the Charge to Transform Business Processes
  

  Why should IT lead the charge? Learn top reasons for IT to be in the forefront of business process change.
  Given from the perspective of the CIO these success principles apply to anyone who has IT leadership responsibility.
  

  

  ---

• Improving Customers' Perceptions of IT
  
  Effective transformation strategies must start with a customer focused service catalog, defining the relationship between IT and Business. Learn how ITIL V3 offers such a transformation model.
  
  

  ---

• SLM / BSM & IT Business Alignment
  
  BSM must provide a bridge between IT managing assets and business users consuming services. Understanding not only what the services are, but how they are actually being used and when, is critical to IT adding value to the business.
  
  
  

  ---

• Application and Services Management
  
  How do we go from theory to practical aspects of application ansd service management? Learn how to achieve the fine balance between cumbersome process projects and getting something tangible in place.
  
  

  ---

• Keynote Panel: Business Process improvement Case Studies: How IT Leaders Use Business Process Improvement at Their Firms
  
  This panel of top executives from Standard Bank & Trust, DAI, Optim IBM and Premier Farnell share hands-on experiences with implementing business process improvement at their firms.
  
  
  

  ---

More Webcasts

• Improving IT and Business Process Alignment
  

  Compare IT strategy and IT governance and how they come together to better align IT with the business.

• Making Information Your Corporate Strategy
  
  Information is now a corporate asset. Learn how some of the top companies such as Google, Walmart, and Amazon have changed the rules of the game by embracing the management of information as a critical business process.
  
  
• Increasing IT Credibility Through Improved Business Alignment & Communication
  
  Business users lack of understanding IT has lead to their distrust for IT. In turn this has nurtured a push for increased IT governance. How does IT gain credibility with it's business users?
  
• Keeping Your Focus: Maintaining the Principles of IT Governance While Contracting With Vendors
  
  Most IT governance literature focuses on inner workings with a lack of discussion of the impact of outside forces. The greatest outside force is 3rd party vendors with goals opposite those of the corporation. This webcast shows you how to use contracts to support IT governance goals and mitigate the impact of the vendors.
  
  
• A Multi-Dimensional Model for Managing Governance and Business Process Interdependencies
  
  This model shows the interconnection of every business process and the need for process implementation under a cohesive governance framework, with measurable business results.
  
  
• Keynote Panel-Adapting Governance Systems for Business Process Alignment
  
  Follow this panel of executives from PSC , Tellabs , BP Interactive and CCC Information Services as they discuss changes made at their companies to support the concept of governance & the timeframe for implementation.

Featured White Papers & Articles

• Using (the Right) Metrics to Lower Distribution Costs

White Papers & Articles

• Surviving the Economy: Making Smart Technology Decisions in Tough Economic Times
• Opening Access to Office Information with OOXML
• Cincinnati Financial Rolls Out Automated Policy Issuance from Insuresoft
• EMA Research Report - Catalog, SLM and Finance
• Business Performance Management (the New BPM): Bringing Information and Business Metrics Together in Real-Time
• IT and Business Objectives: Optimize Your ROI with Goal Alignment
• City Colleges of Chicago : Deploying PeopleSoft Campus Solutions
• County Government Model Initiative
• The Key To IT Business Alignment Is In Operations
• Business Service Management Links IT Services to Business Goals
• Why CMMI Does Not Guarantee Application Quality Excellence (And What to Do about It)
• Top ten reasons you don’t need a requirements document when you’re upgrading software
• Empowering Business Users:  ERP optimization
• Bridging the IT-Business Gap: An IT Maturity Model
• IT Service Management: Challenges & Benefits
• Service Desk Case Study
• Service Desk: Implementation Challenges
• Seven Steps to Effective Supply Chain Management
• Optimizing the New Account Opening Process
• Optimizing Your Accounts Payable Process: How to Transform Your AP Operations into Best-in-class
• Insight360 Solution Brief
• Process360 Scalability
• Optimizing Business Decisions and Processes: Global 360 Business Process Management and Corticon Business Rules
• Integrated Performance Solution (IPS): Starting with people instead of technology
• Achieving Tangible Business Benefits with Social Computing
• The New Collaboration: Enabling Innovation, Changing The Workplace
• Building a Better Work Triangle: Taking an architectural approach for business process integration
• Pragmatic Business Service Management
• Ten Best Practices for IT Request Management
• The Service Catalog and the CMDB
• Why is Business-IT Alignment so Difficult?
• Post-Merger IT Integration
• ITIL Version 3 and the IT Service Catalog
• Managing Service Oriented Architectures with Application Lifecycle Management
• Using MKS to Help Achieve CMMI Maturity Level 3
• An Innovative Approach to Managing Software Requirements
• It's All About Process
• Ignite the Spark! How to Stop Talking and Start "Doing" BPM Today
• A New Foundation for the Shifting Sands of the Communications Industry: Business Process Management
• Improving Business Processes in Financial Services
• Improving Product Lifecycle Processes to Drive Business Agility: BPM for Manufacturing
• Overcoming Real World Challenges to Business Improvement: How Process Optimization Leads to Topline Business Value
• Unplug…at Your Own Risk
• New Technology Implementation and the Value of Employee Buy-In
• Driving Quality Throughout the Software Delivery Lifecycle
• Increasing Visibility and Control Through A Unified Software Configuration and Change Management Solution
• Eliminate the Testing Bottleneck: Maximize Software Quality with Requirements Based Testing
• How to Replace Your Custom Software Application
  with Microsoft CRM 3.0 as a Business Software Platform
• Open Application Lifecycle Management (ALM):
  Unlocking the Full Value of Managed Software Delivery
• Monitor, Manage, Perform: Scorecarding with Cognos 8 Business intelligence
• Balancing Supply and Demand in IT
• Enterprise Data Management: Strategies to Increase Business Effectiveness
• Information lifecycle management maturity model
• Bringing Roles to the Glass, One Function at a Time:
  A different approach to increasing workplace productivity
• Improving Profitability Management in Customer-Centric Organizations
• Corporate Performance Management:
  A Pragmatic and Integrated Approach to Achieving Sustainable Results
• Making Intelligence Actionable: Business Process Management and Business Intelligence
• It’s the 21st Century, Do You Know Where Your Information Is?
• The Emerging IT Business Application Suite:
  An RFP Template
• PMO 2.O: Balancing Resource and Financial Capacities with Demand
• Information Command and Control
• IT Governance in the Mid-Market
• Understanding How to Use ITIL and ISO 20000 Best Practices
• Financial Management
• Operations Management
• Service Management
• Making Business Process Real: How People Power the Process
• Creating a Foundation for Information Life Cycle Management Using Lessons from "The 7 Habits of Highly Effective People"

More Free Webcasts

• Keynote Panel: Portfolio Management & Business Process Alignment Seminar
  
  Follow this panel of executives from Savvion, Encyclopaedia Britannica, Q Interactive, Motorola, Service Master as they move through a project lifecycle.
  
  
• The Seven Deadly Sins of Business Process Management
  
  Seven major pitfalls can dictate the difference between the success or failure of your business process projects. Learn from industry expert Rob Risany what these pitfalls are and how to avoid them.
  
  
• The Nuts and Bolts of Portfolio Prioritization
  
  Journey step-by-step through a practical use case on building a successsful portfolio management environment.
  
  
• Mature Project & Portfolio Management: Integral to your Application Lifecycle Management Strategy
  

  This webcast will teach you to think about portfolio management and how it drives an effective and intelligent strategy for application lifecycle management.
  

• A Practical Approach to Performance Improvement Management
  
  While project selection is critical, companies must focus on delivering results, business value. Industry expert RJ Reimers takes us through 5 Performance Improvement Principles critical to delivering business value.