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Customer Experience Summit - 2019

CIO and Technology Leadership Strategies for Creating Great Customer Experiences

  • Leadership
  • Development
  • Technology
  • Data

According to Gartner, 89% of marketers expect customer experience to be their primary differentiator.  Companies looking to drive growth are already learning how to create better customer journeys and enhance the relationship with their customers.

In this summit, we'll explore the four pillars that progressive CIOs, Chief Innovation & Digital Officer, and Senior Technology Executives are using help drive great customer experiences:

  • Pillar One - Leadership: Partnering with the CMO and Senior Marketing Executives to help the Company Understanding Customer Needs, and Roadmapping a Great & Unique Customer Experience

  • Pillar Two - Responsive Development: Dev Ops, Human Centered Design, Agile, and Rapid Experimentation combined to empower the company to create great customer experiences.

  • Pillar Three - Technology: Using your technology infrastructure, network, platforms and "mesh" to create the responsive path and connections necessary to drive the experience.

  • Pillar Four - Data: Building, Managing & accessing your data layer for predictive, responsive and intelligent use

 


Faculty & Agenda:
Check back for new Faculty and Sessions as they are added.

Event Agenda

* YOU MUST QUALIFY TO ATTEND THIS EXCLUSIVE EVENT *

Questions whether you qualify? Please contact Maria Tuthill at (847) 837-3900 x1

Who Should Attend:

  • CIOs
  • CxOs
  • Chief Innovation Officers
  • Chief Technology Officers
  • Chief Marketing Officers
  • Digital Officers
  • VPs & Directors responsible for driving change

 

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ATTEND THIS EVENT

LOGISTICS

Lake Forest, IL
April 11, 2019,
8AM to 5:30PM

Lake Forest Graduate School of Management
Conway Park
1905 W. Field Court, Lake Forest, IL 60045

8:00 am Continental Breakfast
8:30 am Program begins



Questions? Call Maria Tuthill 847-837-3900 x 1

----------
Get Sponsorship Information:
Call Alex Jarett at 847-837-3900 x 2 or email.

How to Register
1. Member Registration

2.

VIP PASS Registration

3.

Nonmembers*: $299

If you have a promo code enter it on the payment screen

*This event is only open to CIOs, Senior Technology Executives, Chief Innovation Officers, CxOs, Digital Officers and their senior team members Director and above.

CIOs, CTOs, and CxOs from established Technology Consulting Firms and Solution Providers may attend and add to the conversation as long as they are NOT in a field sales position.  An established firm is defined as 50 million in revenue or above.

Technology consulting firms, solution providers and other industry service organizations must be sponsors to participate.

Questions? Call Maria Tuthill 847-837-3900 x 1

Sponsorship Questions? Contact Alex Jarett at 847-837-3900 x 2 for information

==================================
Pre-registration required. Must be Qualified.

Professional business-casual attire required.

Final speakers and topics are subject to change.

 

What Participants Say About Our Summits

"Amazing how Tec pulls in such high quality presenters and panels.  Great job Alex & Maria!"

"I was so engrossed and interested in the program I didn't check my phone or email all day."  

"The depth and breadth of information shared is priceless"

"Mind and career expanding, thank you!" “Very informative"

"Informative and inspiring!"  "Excellent!"  

"Strong content, topics, participants"  "Great education"

"Great, thought provoking session”    "Fantastic leadership insights "

"Good insights and examples of management approaches"

"Good event!  Thought provoking.  I'll attend the next one."

"Outstanding examples and use cases to clarify points" 

 

Earn Continuing Educational Credits


Earn certification credits while you learn!

We will provide each attendee with a certificate toward continuing education.

 

Interested in Sponsorship of
this Event?

Questions? Contact Alex Jarett at 847-837-3900 x 2 for information

 

Hotel Accommodations

Hilton Garden Inn Lake Forest Mettawa
26225 Riverwoods Blvd, Mettawa, IL 60045
(847) 735-8374


Holiday Inn Express-Vernon Hills
975 Lakeview Pkwy, Vernon Hills, IL 60061
(847) 367-8031


Hotel Indigo Chicago-Vernon Hills
450 N Milwaukee Ave, Vernon Hills, IL 60061
(847) 918-1400

 

 



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