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Sunday, May 19, 2013 
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Remote Infrastructure Management

An Avasant White Paper by Dr. P.K. Mukherji and Amit K Singh

www.avasant.com

Abstract
Though 50 percent of IT resources in global organizations are engaged in managing the various elements of IT infrastructure, there has historically been some resistance to sending out this core IT function to remote geographies because of perceived higher risks in managing and maintaining enterprise IT environments. This mind-set, however, has started changing over the last few years. A survey of global organizations undertaken by CIO Magazine found that 27 percent of respondents are actively considering Remote Infrastructure Management (RIM) as a viable business option.

In the last few years, three independent forces have converged together — the rapid evolution in remote server-management
technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment — and this is propelling the industry toward accelerated adoption of RIM.

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